Privacy Policy
Last updated: June 2025
Who We Are
SOS Aesthetics is a nurse-led aesthetic clinic founded by Nicole Kelly, operating across St Albans, Bricket Wood, Harpenden and West Kirby Wirral. Our website is https://sosaesthetics.co.uk.
What Data We Collect
We collect the following personal data when you submit an enquiry through our contact forms:
- Full name
- Email address
- Phone number
- Enquiry details and treatment interests
How We Use Your Data
- To respond to your enquiry
- To provide aesthetic treatments
- To send appointment reminders where you have consented
Legal Basis for Processing
We process your personal data on the basis of legitimate interest and consent under UK GDPR. Where we rely on consent, you may withdraw it at any time by contacting us.
How Long We Keep Your Data
Enquiry data is retained for 12 months. Patient records are kept for 8 years in line with NHS guidance for medical records.
Your Rights
Under UK GDPR you have the following rights:
- Right to access your personal data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to object to processing
To exercise any of these rights, please contact us at [EMAIL].
Cookies
We use cookies to improve your experience on our website. For full details, please read our Cookie Policy.
Third Parties
We do not sell or share your personal data with third parties except where required by law.
Contact
SOS Aesthetics, St Albans. Email: [EMAIL]
Changes to This Policy
We may update this policy from time to time to reflect changes in law or our practices. This policy was last updated June 2025.